Reboot your computer and the power to your Brother machine. Click here for instructions on how to disable the Windows Firewall. A firewall or security application may be blocking your Brother machine's communication. If No, try the following possible resolutions: Once the installation completes, attempt to print a document or a test page. If a compatible CD is available for your operating system, you may install the MFL-Pro suite software using it instead of the download.ĩ. Install or reinstall the MFL-Pro Suite using the "Full Driver and Software Package", which can be downloaded from.
Select Yes, I want to restart my computer now, and then click Finish. Click OK if you are prompted to confirm the uninstall procedure. Click OK if you receive the uninstaller window.į. Select your model from the dropdown list if it is not already selected.Į. If the software is not listed, go to step 8.ī. Click here for instructions on how to clear a print job. If No, cancel the print job from the queue and go to step 7. If Yes, then the printer and driver are working correctly and the issue is resolved. Attempt to print a document or a test page. Contact your computer manufacturer or network admin to troubleshoot any other network communication conflicts.ĥ. For other firewalls, refer to the manufacturer's instructions. Click here for instructions on how to disable the Windows firewall. Your computer must be on the same network as the Brother machine. Check for these common causes of communication failure and try again: If you receive a window stating: "Additional Port Information Required", then your computer is not communicating with your Brother machine. If you receive a window stating: "Completing the Add Standard TCP/IP Printer Port Wizard", then click Finish. Type the IP address of your Brother machine in the field labeled Printer Name or IP Address. On the Standard TCP/IP Printer Port Wizard, click Next. If the Add Port option is shaded, grayed out, or unavailable, log in with admin rights and try again. If the Brother printer driver is not listed, go to step 8. Right-click on the printer driver and then left-click on Printer Properties. Click View Devices and Printers, u nder Hardware and Sound.Ĭ. Click → ( All apps) → Windows System → Control Panel.
View All Brother Care Program Eligible ProductsĪ.View All Refurbished - Sewing & Crafting.View All Refurbished - Fax Machines & Scanners.
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